To Go Team Member

Main job tasks and responsibilities

• Welcomes the guests and interacts with them in a friendly manner.
• Takes orders and performs suggestive selling.
• Ensures payments are made correctly and accurately.
• Prepares drinks and food, according to TAS standards and recipe specifications.
• Packages items for take out in the appropriate containers, and makes sure that the order looks clean and representative of the brand.
• Performs cleaning duties such as sweeping, mopping and washing dishes. Guarantees line of sight is always looking presentable.
• Guarantees speed of service, without compromising quality.
• Complies with all necessary operational policies including: Health and Safety, Food Hygiene, Maintenance, Emergency Procedures, Alcohol Licensing.
• Replenishes food ingredients and drinks in fridges when necessary.
• Attends meetings and is proactive, by offering suggestions for improvement.
• Coordinates with and assists fellow employees to meet guests’ needs and support the operation of TAS.
• Manages delivery platform systems (orders, menu inventory, complaints etc.).
• Manages the operational systems (POS system, inventory system).
• Performs closing and opening tasks.

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Job competencies

• Communication skills
• Attention to detail
• Organizing skills
• Autonomy while adhering to company guidelines
• Prioritizing skills
• Deal with stress in hectic situations
• Excellent customer service
• Teamwork and flexibility

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Job prerequisites

• Ability to speak and understand Dutch and/or English
• Hospitality experience and HACCP knowledge is a plus
• Flexibility in working hours (evenings, weekends, holidays)
• Maintains self-appearance in accordance with the restaurant grooming standards